Cruise lines are no different. book by feb. 28 and get a bonus of $400 onboard credit, can you bring guests to the neptune lounge, silver medallion for guests sailing with us for a total of 300 days, gold medallion for guests achieving 500 days, and our high, what are the disembarking procedures at the end of the cruise. The OBC is like an initial deposit. Crew Appreciation: Receive prepaid stateroom gratuities on board. party to be disembarked in a non-U.S. port. 150th Anniversary Celebration | 2023 Cruise Deals | Holland America Line. Onboard Credit can be applied to Shore Excursions, Beverages, Items from The Shops, or Services at the Greenhouse Spa. Upon disembarkation, your bags are delivered directly back home. Important: Do not pack your passport, medications, Express Docs or electronic airline tickets in your checked baggage. On Grand Voyages when suggested attire is Formal, suits or dresses are recommended. All of the Crew Appreciation and Service Charge payments made by all guests on all ships in our fleet are pooled, net of credit card transaction fees. Also, please note that scooters and wheelchairs weighing more than 100 pounds without the battery are not allowed to be transferred from the ship to tender and/or from tender to shore. For more information please see the BON VOYAGE GIFTS & GIFT PACKAGES section. Onboard Credit: Depending on stateroom category, guests receive up to $150 onboard credit per person that can be used for a variety of amenities, including specialty Please note the EDL is not the same as an Enhanced (or Endorsed) Commercial Drivers License. But after reading the above post it looks like I will have to have the full 420.00. And just got of the phone with HAL to verify that all amounts are showing. Unsure of your next cruise? Dont put your travel plans at risk; Holland America Line recommends guests utilize a visa service to secure your required documentation. Upgrade requests, seat assignment changes, and flight changes cannot be accommodated onboard. An 18% service charge is automatically applied to all beverage purchases, bar retail items, specialty restaurant cover charges, all for-purchase a la carte menu items, and all Spa & Salon services. If so, if one already has a beverage package, then I assume one could only use the OBC credit on board for things like extra cost wine and liquor (e.g., bottles of wine), the gift shop, the spa (also only booked on board) , or special events (like a wine testing) that have a fee (please advise if I misstated this -- thanks in advance). In the evening youll find a wide variety of music and entertainment, award winning production shows, theme nights, movies and more! Every cruise ship I'm been on has a cash machine and I've never seen it down. If you are pregnant, please provide a medical note from your physician stating the expected due date and confirming your medical fitness to travel. Beach Towels to take ashore will be available upon arrival at the Gangway. Taxes, Fees & Port Expenses are additional. Please note that this is a U.S. government regulation over which Holland America Line has no control. Kids: Painting Picassos, parachute playtime, songs and stories along with theme parties Cosmic Cruisers, Dino-Mite Night and Ships Ahoy Pirate Treasure Hunt Adventure keep our junior cruisers ages 3 - 6 years entertained. ahead and pack some anti-diarrheal medication with your other medications. Or just add any leftover amountto your onboard gratuities. Customs officials will not be available at the ship during check-in to register valuables. Cash is not accepted for individual transactions, e.g. You may order hot water from our complimentary In-Room Dining service 24 hours a day. For more information see our transfers FAQ. These will be used first and are not refundable. There is a nominal restaurant charge for the Pinnacle Grill, Canaletto, Nami Sushi and Tamarind (available on Eurodam,Nieuw Amsterdam, Koningsdam, Nieuw Statendam and the upcoming Rotterdam). For information regarding the Transportation Security Administrations Screening Tips for Persons with Disabilities, please visit the Travelers with Disabilities and Medical Conditions section of their website. Powered by Invision Community. When users phones pick the shipboard signal, their phone will usually display cellularatsea, Ship Roam or 901-18. A seamless transition is what our pre- and post-cruise hotels and tours are all about. I don't have a problem with a hold for prepaid tips. Have the post office hold your mail. CC Help Jenn Bear in mind that the screening process for any point of embarkation is similar to that at an airport. Verify that your identification and travel documents, medication, jewelry, camera, film, cash and other valuables with you in a carry- on bag and will be available at all times. PLEASE NOTE WHTI-compliant documents are acceptable for entry or re-entry into the United States. Let the vacation begin the moment you arrive in a new country. Reservations and dining times will be available to pre-reserve. While we try to fulfill all requests, it may not always be feasible. With autotips, shorex, drinks, etc., I don't think $60 per day per person is over the top, and as I've said, holds are standard practice in the travel industry. The luggage tags are clearly marked with your ship name. Please Note: Some airlines have restrictions concerning traveling with oxygen and oxygen containers. I have a $25 OBC per pax. What can I use it for beside food? Souvenirs can? Tips? Certain ship transfer operations (e.g., during tendering and at the gangways) may not be fully accessible to wheelchairs or scooters. Powered by Invision Community. Satisfy your every craving as you indulge in one of our onboard restaurants or enjoy snacks poolside. So far we have never seen any missing OBCs. For this reason, Holland America Line has size and weight guidelines for scooters. With RCCL there was no hold, I gave my creditcard number and that was it. I'm sure the staff would be grateful. Forgive if this topic has been beaten to death, I couldn't find anything newer than 2013 on it. Additional coverage is available with the purchase of a Holland America Line Standard or Platinum Cancellation Protection Plan. Local sales taxes are applied where required. Tips? And I guarantee that my 6 year old grand daughter isn't going to spend $60 a day. Finally, make sure that you label the inside of your carry-on and checked baggage with your name and contact information. How about a wine package or two? If you have enough credit to cover it, why get excited about it? Holland America Line Connect: Stay in touch with family and friends via satellite internet through Holland America Line Connect. Started August 27, 2021, By Please remember that many other countries have a similar policy when going ashore and you willbe subject to their currency allowances at the current exchange rate. Casino: A wonderful world of chance, skill and luck awaits you in our Casino. And we usually spend at least $300-$400 on pictures alone, and several excursions and spa. Mosquito-borne Illnesses:Malaria, dengue fever, yellow fever and Chikungunya are found in many tropical and subtropical areas of the world. This requirement does not apply to U.S. or Canadian citizens. The point that I was making is that had she not had an AE, they probably wouldn't be able to hold it on a regular card because she had just paid for the cruise and airfare for all seven of us and a (typical/average) regular credit card may not have had that high of a limit. Professional, local guides and independent tour operators that meet our high standards lead each tour. Use onboard credit to make purchases aboard the ship like merchandise, spa treatments, specialty dining & more! Offer applies to 1st/2nd guests in a stateroom only. Outside of these hours and during holidays, please call 1-800-628-4771 or 1-206-626-7382*. If you reside in the UK please visit. I appreciate the info above, being relatively new to HAL. The Lido Market embarkation buffet and the Pool Grill will open at 11:30am. For more information, or to sign up go to maketraveleasier.com/Holland or call 1-877-847-0045 to speak to one of our customer service representatives. Hi! WebExclusive Onboard Credit Up to $100 on select sailings + Exclusive Rates Distinctive Voyages Amenities include a Cocktail Reception, Exclusive Shore Event + more Best Holland America Line Cruise Deals by Destination Select Destination Caribbean & Bahamas Alaska Alaska CruiseTours Panama & South America North Europe South Europe Transatlantic If I dont spent the OBC, do I get it back at the end of the trip? of your seating request will be listed on your Cruise Contract. Also, you will need your ship card when you disembark. Since Princess is part of the Carnival Family just like HAL is, the precedent exists. I guess we will postpone booking as many shore excursions as possible so we can use our shipboard account and hope none of the tours we postpone are sold out. On selected cruises youll find HollandAmerica Lines Port Shopping Ambassador Program. Our ships are as environmentally sound as they are beautiful. Find a better price on any tour we offer and we'll refund you 110 percent of the price difference in the form of an onboard credit. Shore Excursion credit can neither be redeemed for cash nor applied to a nonshore excursion item. Usually there is a fee required. Restrictions: Airlines, limousines and other transfer vehicles have baggage allowance policies which may limit the amount and/or weight of baggage you may take with you and/or impose baggage charges. Photo Gallery: Your Image Creators are located at your Photo Gallery and are pleased to present for you many rich and varied photographs capturing your cruise. Complimentary champagne will be served at the auctions. Although we endeavor to make sure these companies comply with legal requirements, we cannot guarantee all are ableto provide facilities that are accessible to persons with disabilities. For further information on our relationship with airlines, please refer to your Cruise Contract. If you cannot prove that you owned an item prior to departure, Customs officials may charge you duty to bring it back into your country. Safety begins with the design of our ships. Shore excursion Reservation Agents are available Monday through Friday 6 a.m. to 6 p.m. (Pacific), and Saturday and Sunday 8 a.m. to 4:30 p.m. (Pacific). will be located near the entrance to the pier area where you will be checking in your luggage. Or let it continue, as you disembark from the ship and journey inland. OK right? Designated Smoking Areas, Eurodam, Nieuw Amsterdam, Noordam, Oosterdam, Westerdam, Zuiderdam. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions, C858B0A9-6769-424D-B129-59363EDAC023.jpeg, B5073042-BF8A-4EEC-BD19-0938D8732763.jpeg. The Holland America Line Rewards Visa Card earns 2 points per $1 spent on all Holland America purchases, including onboard purchases, and 1 point per $1 spent Any amount in excess of this allowance will be not be allowed onboard. ALL VWP travelers to the U.S. will be required to have an approved electronic travel authorization via Electronic System for Travel Authorization (ESTA). Not to get into speculating about other people's finances here, but if they could afford to charge and pay for the cruise they may have more than enough credit available on one or more cards. I don't have to hope that they credit it to the right place. Refunds for purchases of onboard products and services will be credited to your onboard account whetherpurchased prior to or during your cruise. Hope all HAL ships will soon have this. Whats more, since our eco-friendly cruise documents are delivered electronically, they help save paper and conserve precious fossil fuels. Guests with independent flight plans, who have purchased transfers on the day of embarkation through Holland America Line, must advise us of your air schedule at least 14 days prior to arrival to receive the transfer service. There are so many choices on your Holland America Line cruise. All guests should keep themselves advised of changes in government requirements. A year or so ago we had a promotion OBC that was supposed to be good only for shore excursions, but in the end they applied it to our account and some of it ended up being credited to other things. The amount of compensation will be determined by the difference between the booked fare and the current available fare displayed on HollandAmerica.com the day the request is received by HAL. . By Usually there is a fee required. What I have a problem with is the hold and them actually expecting I could spend up to $60 a day. An 18% Service Charge is automatically applied to all Beverage Purchases, Bar Retail Items, Specialty Restaurant Cover Charges and all For Purchase A La Carte Menu Items. Any wine or champagne supplied by the Holland America Line to you is not subject to a corkage fee. We are travelling with our daughter/son in law and two grand children 6 and 10 in two cabins (grandkids with the us of course). WebFor 10- to 20-day voyages, eligible guests will receive US$200 credit per person to apply toward their shore excursion purchase (s). Onboard Credit can be applied to Shore Excursions, Beverages, Items from The For more information, consult your Customs Agency. Children must be at least 12 months of age at the time of embarkation to sail on trans-ocean crossings and remote itineraries, where there are more than 2 consecutive sea days. In Australia, call us toll free at 1-800-260-639. These requirements are established by the countries you are visiting and not by Holland America Line. Baggage Insurance: Although we try to handle your bags carefully while they are in our possession, please be aware that Holland America Line cannot guarantee there will be no loss of, or damage to, your baggage or belongings. Customs Allowance: Each U.S. resident is usually allowed a duty free exemption of US$800; it may be more or less depending upon your itinerary and recent travel outside the country. In addition to watching the Safety Video, please read the Safety information located on the back of your stateroom/suite door. The Collections of Holland America Line represent tours of a particular focus, available only in select ports. Explore cruises to Australia, New Zealand, Asia, Panama Canal, Hawaii, Mexico, Pacific Coast and South America. Save my name, email, and website in this browser for the next time I comment. So far we have never seen any missing OBCs. This is especially important before and after meals, or whenever you are in contact with common surfaces (e.g. Beverage management/HAL reserve the right to revoke the package if misused and refuse service for any reason, including service of alcoholic beverages to intoxicated guests. Purified or distilled water in factory-sealed containers (including plastic containers) for use in conjunction with medical device(s) are allowed in checked luggage and must be packed with the device(s). Unused TA credits were credited back to our credit card at the end of the cruise. Countries participating in the VWP are: Andorra, Austria, Australia, Belgium, Brunei, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Japan, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, the Netherlands, New Zealand, Norway, Portugal, SanMarino, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Taiwan and the United Kingdom. I've had rental car companies put holds of $300-$500 on my credit card. Registering Your Valuables: We strongly recommend that you register your valuables with Customs before leaving home. If you choose, continue the journey into the Yukon on your Alaska cruisetour. Representatives are on hand to assist you in any way they can, including assistance with travel delays and contacting loved ones. And I have been successful with just putting gambling money on room account and then cashing out at casino. They say can't use for casino, but neve Started June 21, 2021, By In order to coordinate transfers and luggage handling with post- cruise arrangements, a disembarkation form will be distributed to guests for whom we have no disembarkation information or guests for whom we have no flight schedule. Last month they applied our OBC (all of it was from HAL directly) to our daily hotel service charge. Select Alaska Roundtrip Seattle cruises and cruisetours booked October 14, 2022, through November 15, 2022, will receive an additional US$100 Onboard Credit per person (US$200 per stateroom). Mobility Equipment: The safety of our guests and crew is our number one priority. The provider simply wants to make sure you have enough available credit to cover your reserved charges, which, in this case, would be the 'average' daily on board charge per person. Zealand, these policies and the legal drinking age apply to guests 18 years or over. (called a visa) before entering the country, and some countries require that you obtain a visa regardless of whether you plan to go ashore in that particular port or not. Shore Excursions are available for purchase online until three days prior to the sailing. Schengen Visa Holders: New requirements pertaining to proof of medical insurance coverage have been adopted for all Schengen visa holders. https://book2.hollandamerica.com/protocols/, Download the Holland America Line Navigator App, download the Holland America Line Navigator App, Do Not Sell or Share My Personal Information. For more details please go to the U.S. Department of States Visa Waiver Program page. Laundry: For your comfort and convenience we offer full laundry and dry cleaning service on each ship in the Holland America Line fleet. You will be responsible for all costs you incur to join the vessel at the next port. Your travel advisor can provide you with additional information if you are interested in this option. Cash is accepted in our casinos. Note: Ground transfers may be purchased between select major airports and the ship and from ship to select major airports on the day of embarkation and disembarkation only, as well as airport to hotel and hotel to airport in Anchorage and Fairbanks. The crewmembers eligible to receive these funds work in various departments, many of whom rotate among different ships, throughout our fleet of ships. Holland America Line ships have all the amenities and services you expect to find in a fine resort as our valued guests, we dont want you to lack a thing. Travelers who have not obtained approval through ESTA should expect to be denied boarding on any air carrier bound for the U.S. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. WebOn Alaska cruises roundtrip from Seattle, guests receive a $100 onboard credit per person to put toward shore excursions. With Carnival, they held $70X4 adults and $70X2 kids. Holland America Line has implemented this requirement so that you all remain together should an emergency arise that requires one or more in yourparty to be disembarked in a non-U.S. port. Unless otherwise posted, the Medical Center hours are as follows: Infants & Pregnancy: Because of the limited medical facilities, infants 6 months or younger at the time the cruise commences and women who will be 24 or more weeks pregnant during the course of their travel are not permitted to participate in the cruise. Note: If you have purchased air transportation independently from Holland America Line, you will be responsible for any and all expenses incurred when joining the ship in progress. You agree to surrender alcoholic beverages that are purchased duty free from the ship's gift shop, or at ports of call, to Holland America Line, which will be delivered to your stateroom just prior to disembarking the voyage. Items such as sodas, energy drinks or other non-alcoholic items are not allowed on board in any form. If you completed the Online Check-in, please have the following documents ready to present at check-in: U.S. government security regulations require us to submit certain guest information to law enforcement authorities at least 60 minutes prior to departure. Printable luggage tags are available at the Online Check-In start page. I will make this one statement--a hold on a credit card is standard throughout the travel industry--rental cars, hotels, and cruise ships. Gratuities for other services, including, but not limited to, bar, dining room, wine accounts and spa/salon services, are not included. Be certain to bring along a record of all your vaccinations. A password will be selected by the parent/guardian of the child. Weve arranged all the details from luggage handling to transportation, City Stays to expert tour guides so you are free to immerse yourself in places and experiences that justly rank among travels greatest highlights. Every decision we make starts with that basic rule. As we mark this historic milestone, we want to extend our gratitude to you for an incredible 150 years of continuous support sharing the tradition of travel. on board. Reducing waste:Our waste management approach focuses on reducing the volume and toxicity of waste we generate. documents, along with new luggage tags. I still think it is too much, though. If you choose the flexible, open-seating program in the Dining Room, you may make reservations by calling the dining reservation number on board or simply come to the Dining Room during dining hours. AT&T Mobile Packages: Guests with AT&T service may choose from a selection of packages offering discounted rates for international calls, texts and data while on board. CC Help Jenn If you want to make your trip home even easier, sign up for Bags VIP luggage delivery and eliminate having to deal with your luggage completely. For information concerning airline delays, please see the Arrival Advice / Airline Delays section below. Ability to enjoy your final hours in port at your leisure without having to stand in line at the airport. Teens: Mocktail Parties, karaoke contests, trivia contests, jewelry designs, video games, staff vs. teens volleyball tournaments; together with themed events Face Your Fears, Casino Games for Prizes and TV Game Show Night allow teens 13 - 17 to attend events in a relaxed environment allowing them to comfortably make friends while having fun. Ability to bypass unpredictable checked baggage fees, Full money back plus $500 on-time guarantee. In your stateroom you will find laundry bags and price lists conveniently located in your closet. The amount of Onboard Credit you'll recieve is based on your stateroom selection. Shore Excursion credit is based on cruise duration and is per person, not per stateroom. Holland America Cruises is currently running a special cruise deal that offers free balcony upgrades and bonus onboard credits of up to $400. Some banks may keep the pre-authorization in place for up to 30 days. Line ship. Guests who require that level of care will need to travel with a companion who is able to provide the assistance necessary. For U.S. and Canadian Citizens Travel by Land or Sea: Travel document requirements vary based on cruise itinerary and whether international flights are required. We just had a not great OBC experience on the Koningsdam It actually was great, buit we were given a lot of bad and conflicting information by Gues And it cant be redeemed for cash. You can make a difference in the following ways: Holland America Lines youth activities program Club HAL offers an array of entertaining events for kids and teens ages 3-17. Our activities to protect the environment have not gone unnoticed. Wheelchairs: Holland America Line has a limited supply of wheelchairs on board. You may request seating time, table size and indicate with whom you wish to dine. Generally, one liter of alcohol per person may be entered into the U.S. duty-free by travelers who are 21 or older, although travelers coming from the U.S. Virgin Islands or other Caribbean countries are entitled to more. Birth certificates from Puerto Rico issued prior to July 1, 2010 are not valid forms of proof of citizenship that is accepted by U.S. Customs and Border Protection. Experience the best in cruise ship entertainment. Appointments may be made in advance on our web site athollandamerica.comor once on board. Please Note: For security reasons, baggage without tags or owner identification may not be loaded on the ship. After an absence of seven days or more, Canadian citizens may bring back to Canada up to CAD750 worth of duty-free merchandise, which may include a maximum of 40 ounces of liquor or wine and 200 cigarettes. Tours are available for purchase up to three days before sailing. Youll also find ample closet space, a safe in which to store your valuables and important documents, and a flat-screen television for viewing movies and onboard features. On embarkation day, you will need to register your credit or debit card (Holland America Line Rewards Visa, Visa, Mastercard, American Express, Discover) in order to use your onboard account for shipboard purchases. Please refer to Express Docs for more specific information regarding your arrival airport. Youll find something that sings to your heart, night after perfect night. All professional services are available from 8:00am until 10:00pm. Offer excludes Specialty Dining Events in Pinnacle Grill such as Sel de Mer, A Taste of De Librije and Cellar Master Dinner. For COVID-19 Vaccination requirements please visit our lookup tool available athttps://book2.hollandamerica.com/protocols/ Youth Staff cannot assist in the washroom in any way. http://boards.cruisecritic.com/showthread.php?t=936846, http://boards.cruisecritic.com/showthread.php?t=1081612, http://boards.cruisecritic.com/showthread.php?t=1025957. All HAL approved OBCs were "use or lose" credits and were used first before any TA credits. Must Book By Mon, Feb You will recognize our representatives by their Holland America signs. Tours purchased through Holland America Line are also backed by our Best Price Guarantee. Onboard Credit expires at the end of the Eligible Cruise and may not be used in the casino or on any other specified fees or items. Your booking will be credited to, and finalized by, your preferred travel advisor. Guests who are unable to care for their own basic needs (e.g., dressing, eating and attending safety drills) MUST have a capable traveling companion. So we spent all the OBC but $18, and they just refunded the $18. Can it go towards a pre-excursion hotel/transfers arranged thru HAL? For additional details on the prearranged rental program, please refer to the contact information below for Special Needs at Sea or ScootAround. For this reason,guests are encouraged to obtain travel medical insurance prior to travel. Having said that, remember that rules do change by ship and also some ships are stricter than others. Any additional information concerning currency restrictions, please contact the customs agency in their country. Low Price Guarantee: If a guest books a HAL cruise with the Early Booking Bonus Offer (the original booking) and such guest finds a cheaper price for an identical booking within the duration of the Early Booking Bonus Offer (the Comparison Fare), the difference may be compensated in the form of an onboard credit, stateroom upgrade or other method. If Holland America Line does not receive the flight information, you will not receive the transfer and will be ineligible for reimbursement of this service. Please keep this available for check-in. You can learn about your itinerarys ports of call with our Explorations Central programming, watch a live cooking demonstration, challenge yourself with a game of trivia or join a pickleball tournament! Any and. Plus you will receive a reduced deposit and up to US$100 per person in Shipboard Credit with our Future Cruise Deposit program. Wi-Fi Premium Package: All onboard Internet usage is subject to Holland America Lines standard policies, which may limit browsing of some sites due to network security and bandwidth usage. In that case, Holland America Line will give guests an onboard credit with a value of 110% of the difference between the original booked fare and the lower fare. Guests must order one beverage at a time and be 21 years+ for alcoholic beverages. Since arrival and departure times are subject to last minute changes by the airlines, we recommend that you call your airline(s) 24 hours before your initial flight departure (72 hours for international flights) to verify all of the flight numbers, and departure and arrival times shown on your ticket. Limitations apply. Choose from a festive multi-course affair, a quick casualdinner for two or an intimate meal in the privacy of your stateroom. It is not a deposit, it is a hold on your credit that is available. Please Note: Children wearing any type of diaper, including swimming diapers, or who are not toilet trained are not allowed into the swimming pool and whirlpool areas. If you have questions about visa requirements, call CIBTvisas at 1-866-935-8472. Oh, well, the bottom line is the money is not available to spend. This is great because if he should LOSE his card, no one would be able to charge anything to my in-laws' shipboard account (they are paying our deposit because we could not afford it). charges on our account, including hotel service charges, were reduced by any OBCs that are posted on our account. Please note that minimum age for guests using the fitness center is 16.
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